Many documents need to be in place so that an organization runs well. Sirion manages complex service engagements on an integrated platform which helps automate contracts, performance, finance and foster relationship management. Real-time analytics and metrics are applied to give the user an overall view of all activities.
At present, Sirion is a complex contract management software that is loaded with features from a few past sprints. This led to cognitive overload for a user; facing difficulties in understanding and navigating through the heavy platform. GDD was approached to re-design the entire user interface and define a strong visual language for the product.
Optimizing user workflows of the existing product. This would involve understanding all the functions of the platform and testing out proposed solutions with users.
A strong visual language would help keep a graphic consistency amongst all the elements.
Ease of switching from one function to the other had to be be very intuitive.
During the initial phase, the design team worked closely with the stakeholders, supporting staff and the tech team. This helped formulate a shared understanding.
Identifying the key workflows and making them efficient was a vital intervention. A closer study also revealed the need for a separate app, solely targeted at the CEO’s who would need a bird’s eye view for their organization.
This phase was about working on small increments that would help build a product without having a surprising impact. Also, actively making the most of every opportunity given for supervision.
Initial sketches that divide the screen into workzones
Graphical represenatation of supplier reports
Approve invoices and apply contracts with suppliers
The solution worked with all stakeholders from the word go. Good design helped initiate discussions that improved usability for the audience. The key functions of the product were now visible, Sirion is excited by multiple products tied by standard underlying principles and an effective visual language.
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