Client
Handheld Payment Device
Our Work
Design support and collaboration, Durable product design, climate responsive product design, Physical prototyping, designing for Indian Conditions, design led product development.
Impact Areas
Product design for indian market, product design strategy, Industrial design for consumer products, Production ready industrial design, hardware product design, industrial design for electronics and appliances.
Project Overview
The intent behind this design was to create a device that visually blends into its surroundings rather than demanding attention in everyday retail and service environments. In a category where most electronic devices rely on dark colours and prominent button details, we saw an opportunity to rethink how an everyday transaction device could look and feel within the Indian point-of-sale ecosystem. The product needed to be structurally robust and capable of handling rough, frequent use while still making the device feel approachable and familiar to merchants and customers alike.
This influenced a softer overall form language and a restrained approach to detailing within the industrial design system.
Key functional elements such as the card slot, SIM slot, and buttons were intentionally integrated into the form rather than highlighted to support intuitive interaction. By avoiding visual emphasis on individual components, the product reads as a single, cohesive object instead of a collection of parts in line with user-centred product design principles. This helps reduce visual clutter and makes the interaction more intuitive for everyday transactional use.
This unified approach towards designing this device resulted in a calm, balanced product that feels cohesive, purposeful, and unobtrusive in everyday use within busy payment environments.
Project overview
The intent behind this design was to create a device that visually blends into its surroundings rather than demanding attention in everyday retail and service environments. In a category where most electronic devices rely on dark colours and prominent button details, we saw an opportunity to rethink how an everyday transaction device could look and feel within the Indian point-of-sale ecosystem. The product needed to be structurally robust and capable of handling rough, frequent use while still making the device feel approachable and familiar to merchants and customers alike.
This influenced a softer overall form language and a restrained approach to detailing within the industrial design system.
Key functional elements such as the card slot, SIM slot, and buttons were intentionally integrated into the form rather than highlighted to support intuitive interaction. By avoiding visual emphasis on individual components, the product reads as a single, cohesive object instead of a collection of parts in line with user-centred product design principles. This helps reduce visual clutter and makes the interaction more intuitive for everyday transactional use.
This unified approach towards designing this device resulted in a calm, balanced product that feels cohesive, purposeful, and unobtrusive in everyday use within busy payment environments.
We helped create a structurally resilient yet visually understated payment device optimised for intuitive, everyday use.
Client
-
Handheld Payment Device
Our impact areas
-
Product design for indian market, product design strategy, Industrial design for consumer products, Production ready industrial design, hardware product design, industrial design for electronics and appliances.
Our work
-
Design support and collaboration, Durable product design, climate responsive product design, Physical prototyping, designing for Indian Conditions, design led product development.

